Change Management Part 1: The Framework

10.10.18 | Posted By: Susan Duncan
  The instability, disruption and resulting anxiety in the legal profession at times feels like a roller coaster: ups and downs, twists and turns, peaks and valleys, fast and slow, feelings of risk, exposure and vulnerability and a lack of control over our destiny. We are more or less along for the ride, which admittedly Read More

Succession Management Pillar 5 of 5: Senior Lawyer Transitions and Next Career Support

09.26.18 | Posted By: Susan Duncan
In this final post in our five-part series on succession planning, we address perhaps the most challenging aspect of the topic: managing and supporting individual senior partner transitions.  In Pillar 1, Pillar 2, Pillar 3 and Pillar 4 we discussed various components of how firms can design and manage approaches to the many facets of succession Read More

Succession Management Pillar 3 of 5: Client Succession and Transition Management

08.22.18 | Posted By: Susan Duncan
This post follows two prior posts and addresses the third pillar of succession management. Like many aspects of law firm management, the subject of succession planning often is limited to internal firm or management discussions and consideration.  This is a mistake. Clients know and worry that senior partners may be nearing retirement, and absent any Read More

Succession Management Pillar 2 of 5: Revenue, Finance and Compensation

08.08.18 | Posted By: Susan Duncan
Much of the Baby Boomer/retirement/succession dilemma revolves around money: the firm’s revenues, senior partner’s contribution to and control of client revenue, partner compensation and incentives to transition and other financial aspects of retiring partners.   As noted in our recent post: Succession Management: The Problem and a RoadMap, we know that according to Altman Weil, Read More

Succession Management Pillar 1 of 5: Transition Management and Retirement Process

07.25.18 | Posted By: Susan Duncan
In our recent blog post Succession Planning: The Problem and a RoadMap, we concluded with a RoadMap for how to establish a framework for an approach to succession planning.  This post provides additional detail about five components that comprise the pillars of succession management. Pillar 1 Components   Done correctly, as described in our post Read More

Succession Planning: The Problem and a RoadMap

07.11.18 | Posted By: Susan Duncan
  Eight adults per minute turn sixty-five and by 2020, 20% of the workforce will be 65 or older.  In law firms, the problem is exacerbated as senior rainmakers aged 60 or older often control 50% or more of the client base and key relationships, and often serve in key leadership positions.  According to studies Read More

Lawyers Should be Great at Consultative and Insight Selling

06.27.18 | Posted By: Susan Duncan
When lawyers first started exploring the uncomfortable process of “selling” as early as the 1980s not long after the 1977 Bates decision allowing lawyers to advertise, it was uncomfortable and seen as unseemly even sleazy. Over the decades, consultants have adapted sales approaches shifting from the traditional model into consultative selling. This approach has proven effective Read More

A Race to the Bottom for the AmLaw 200 and Below? Doesn’t Have to Be.

06.14.18 | Posted By: Susan Duncan
A month ago, at a conference on change management, a managing partner of an AmLaw 200 firm asked a question that likely weighs on the minds of most AmLaw 200 managing partners, some of the AmLaw 100 firms and many of those below the top 200. His question was: We hear all the time that Read More

Make This the Year You Take Control of Your Time!

01.10.18 | Posted By: Susan Duncan
A lot of lawyers are extremely challenged about operating in crisis mode and ending many days feeling they were not productive because they were side-tracked into unanticipated interactions, tasks and requests.  Being organized and able to prioritize is something some people seem naturally to do better than others, but actually are skills that can be learned Read More