Services

Our services are often interrelated, since one area of management or business development almost always affects another. As a result, our work for law firms comes to us from many individuals in law firms:

      • Managing and Marketing Partners

      • Executive Directors, COOs and HR Directors

      • Chief Strategy, Chief Marketing Officers and Marketing Directors
      • Professional Development, Attorney Management and Recruitment Directors
      • Individual Partners

Client Service, Retention and Development:
      • Key client teams and client service/relationship plans

      • Client satisfaction interviews (MORE>)
      • Cross–selling strategies
      • Client and customer service training for lawyers and staff (MORE>)
      • Continuous improvement programs (MORE>)
      • Profitability implications of clients, prospects, industries and practice areas

Coaching for Individuals (MORE>)

Management:
      • Association of Corporate Counsel (ACC) Value Challenge (MORE>)

      • Firm Management
            • Practice management organization and alignment
            • Recruitment marketing and messaging
            • Succession planning for retiring partners
            • Marketing infrastructure audits

Planning, Strategy and Growth:
      • Firm strategic plans
      • Practice and industry group business and marketing plans (MORE>)
      • Office or regional strategies
      • Individual business development plans and coaching (MORE>)
      • Diversity–focused marketing (MORE>)
      • Client and market research
      • Firm growth strategies
            • Lateral acquisition strategies
            • Merger and market considerations

Training Programs, Seminars and Retreats:
       • Training programs and seminars (MORE>)
       • Business development training for associates, counsel and partners
       • Client and customer service training for lawyers and staff (MORE>)
       • Leadership training and coaching for practice group leaders and
         partners in management
       • Retreats (MORE>)

Women’s business development and leadership programs (MORE>)

      Click here for more services details.