Innovation & Law Departments

Many misconstrue that innovation in law firms is all about technology, but it isn’t.  Some of the most fundamental innovation that is occurring has to do with how work is done, why, by whom and for whom. Innovation focuses on people, process and platform. Technology will be an essential enabler of the transformation taking place in the profession, but it is not in and of itself innovation in the delivery of legal services. In-house legal departments and their legal operations professionals are pushing for change in the way legal services are considered, delivered, priced and measured, but they report that less than a third of firms are bringing them significant innovation.  We help firms and legal departments engage in productive conversations about needs and value and also how to strengthen their partnership.