Practice Groups Part 2: Practice Group Leader as Strategist

11.28.18 | Posted By: Susan Duncan
It is surprising how many law firms, their leaders and partners eschew the discipline of planning and strategy. Many firms still don’t require annual plans or even the process of planning from their partners, or practice groups and many don’t even have a strategic plan for the firm. A survey conducted by Patrick McKenna and David Read More

Practice Groups Part 1: The Framework and Leadership Role

11.07.18 | Posted By: Susan Duncan
Most law firms have implemented a  practice group structure. Even those firms that retain the traditional, larger umbrella department structure (for example, corporate/transactional, litigation/disputes, regulatory,) most break down the management of the practice into smaller strategic business units that are used to: Organize lawyers and manage talent with specific skills and specialties Develop, execute and monitor Read More

A Race to the Bottom for the AmLaw 200 and Below? Doesn’t Have to Be.

06.14.18 | Posted By: Susan Duncan
A month ago, at a conference on change management, a managing partner of an AmLaw 200 firm asked a question that likely weighs on the minds of most AmLaw 200 managing partners, some of the AmLaw 100 firms and many of those below the top 200. His question was: We hear all the time that Read More

Make This the Year You Take Control of Your Time!

01.10.18 | Posted By: Susan Duncan
A lot of lawyers are extremely challenged about operating in crisis mode and ending many days feeling they were not productive because they were side-tracked into unanticipated interactions, tasks and requests.  Being organized and able to prioritize is something some people seem naturally to do better than others, but actually are skills that can be learned Read More

Law Firm MDPs and New Delivery Models Part 1 – A Primer

10.04.17 | Posted By: Susan Duncan
In our post Who Do Law Firms Compete with and Why? we described the fierce competition that law firms face today, noting that much of that competition is increasingly  coming from non-law firm legal services providers, consulting firms and the Big 4, which have some of the largest law firms in the world outside the Read More

Sales and Service: The Loyal Client Life Cycle

02.15.17 | Posted By: Susan Duncan
Law firms continue to compete aggressively for new clients and new work from existing clients.  We know from recent surveys by Citi and Altman Weil that client demand for outside lawyers remained flat in 2016 and is expected to do so again in 2017.  With the same or less work to go around, this means Read More

The Future is Here: 10 Trends and What Your Firm Should be Asking Itself

07.11.13 | Posted By: Susan Duncan
Two things are clear right now. First, dramatic changes have already occurred and will continue to occur in the legal profession (actually, most are affecting all sectors of the economy.) Second, these and other new changes will be permanent, i.e., this is not a pendulum swing that will swing back. The marketplace is driving these Read More

Are Project Management and Process Improvement Just Fads?

05.30.13 | Posted By: Susan Duncan
Like many things occurring in the profession right now, this is a trend that is here to stay. Clients want their legal work done faster, cheaper and smarter and they know that there are good practices in place in other professions and businesses that can be adapted to the practice of law.  Companies like GE Read More